Shipping policy
Shipping:
Shipping costs will be calculated at check out. For non pre-order products, we will ship within 3-5 business days of your order date. Shipment times will vary depending on product availablity and shipment method chosen. Shipping costs are non-refundable.
Customers will be responsible for paying shipping costs for returning or exchanging item. If a refund for a defective product is approved by Cordillera Outdoors, your refund will be the price of the product only. The cost of your original shipping will not be refunded. We recommend using a trackable shipping service or purchasing shipping insurance when returning products. We can't guarantee that we will receive your returned item.
If your package is returned to us due to an incorrect address or error or any kind in the address provided by the customer, the customer will be given the option to ship the order again or cancel the order. To ship the order again, the customer will be responsible for paying for shipping to the corrected address. If the customer chooses instead to cancel the order, the refund will only be for the price of the product. The original shipping price will not be refunded.
Any shipping questions please feel free to reach out to us at support@cordilleraoutdoors.com